Thank you for making this a great workplace!

This week, I intended to write about MyChart, our online patient portal for accessing our ConnectCare electronic medical record. It’s a topic I’m passionate about and look forward to sharing with you soon. Instead, this week, I’m excited to shift gears and share something special.

The secret is out. What you and I have known all along, is out of the bag. Bon Secours Virginia is an amazing place to work.

This month, the Gallup organization honored Bon Secours Health System with the 2012 Great Workplace Award. Each year, Gallup recognizes outstanding organizations in the areas of hospitality, manufacturing, healthcare, retail, finance and other industries who cultivate and maintain “the most productive and engaged workforces in the world.”

Many of you will recall, Gallup has honored Bon Secours before. Bon Secours Richmond received the Great Workplace Award in 2010, andBon Secours Virginia received the award in 2011. We are developing our position alongside some of the top organizations in the world like Charles Schwab, Hyatt Hotels Corporation, Mars Inc., and Nationwide Insurance. Gallup is honoring just 27 organizations this year as part of its 2012 summit in Omaha from May 15-17

Being recognized by Gallup is a reminder of Bon Secours’ unwavering commitment to our employees. We know asking you to provide world class service means we have to first make this an outstanding, caring, compassionate place to work and grow. You are the bedrock of our Good Help mission that benefits our patients and their families in countless ways. Thank you for everything you do to keep us moving on our journey as a world class healthcare provider. I’m continually inspired by your commitment to our organization.

Honors, like the 2012 Great Workplace Award, remind me of our commitment to  service excellence. Our partners at The Ritz-Carlton once shared with a Leader Day audience how their organization approaches awards. Then CEO, Mr. Simon Cooper told our leaders: “When we get an award, we hold it up and celebrate like crazy. We pat ourselves on the back and thank our many ladies and gentlemen who made it happen. Then we do something odd, we quickly put it away because we want to always be improving..”

So, as you read this blog post, I invite you to join me in celebrating Bon Secours Virginia. Let’s pat each other on the back and share your thoughts in a comment on this post or in an upcoming Daily Huddle. But, like our partners, let’s keep focused on continuing to improve Bon Secours as an employer of choice; a place where we are proud to be called to serve our patients and our communities

Thank you for making ours a workplace I am exceedingly proud to lead.

Go team BSV!


Last 3 posts by pbernard