Good Sharing from a Care-A-Van patient

Editors Note: Every day across Bon Secours Virginia, each team and department gathers together for our Daily Huddles. The huddles are our chance to share stories from around the system and celebrate successes. From time to time on GoodSharing we will post stories from our daily huddles. You can find them at www.bonsecoursgoodsharing.org/huddles

Today’s Moment of Recognition comes from a Bon Secours Hampton Roads patient who recently discovered the Care-A-Van, a “tool” we use to serve our community with excellence.
In a letter, the patient shared:

“I am grateful I found the Care-A-Van. I don’t know what I would have done had this team not entered my life. After I was recently discharged from Ambulatory Care in Norfolk, all other doors seem to close on me.

I was provided phone numbers for medical health services at the health department and free clinics, but waiting lists of 5-6 months prevented me from getting an appointment. I had no doctor, no medicine and was sick. I could hardly walk because of my arthritis. I was taking 80 Aleve a week for pain, and it didn’t help.

I even asked God to end my life.

My mother heard about the Care-A-Van on the news and suggeted I visit. What a blessing! The doctors and staff helped me, gave me hope and cared for me. Every day, I feel stronger, and can walk better than I have in years. Thank you to the entire Care-A-Van team for helping me. You are a blessing to our entire community.”

Thank you team! You are World Class!

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